| Course Overview | Capture the attention of the customer: Look at how to capture the attention of the customer by learning the key steps necessary to ensure the continuity of the conversation and the purpose of the call - whether this is obtaining appointments or actually selling a product. We address the skill sets and words necessary to get past the gatekeeper and influence the person being sold to. |
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| Designed For | Anybody looking to strengthen prospecting skills and overcome obstacles down the line. This could include people in field sales or telephone sales. |
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| Learning Outcomes | On completion of this module, you will be able to:
- gain attention within the first 30 seconds
- cold call effectively
- obtain better qualified leads
- increase appointments made
- improve communications with customers.
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