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Sugar International

Behavioural Interview Skills

Pathway Business Effectiveness
Course Duration 1 day
Public Workshop Price $625
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Course Overview 

The process of recruiting and interviewing staff is time-consuming and costly. An incorrect decision further multiplies the cost of the process.

This programme starts with a brain storming session to share insight into the common selection issues. The programme then takes you through each stage of the behavioural interview process, including preparing interview questions, conducting the interview, and making the final choice. This is a highly interactive programme which provides time for practicing all the elements.

Throughout the programme you are provided with a learning guide and a “tool kit” containing, a checklist, planned behavioural questions, a rating grid, and examples of follow up questions to obtain additional information.

  
Designed For Anyone who is involved in recruiting staff including managers, team leaders and human resource personnel.

  
Key Subject Areas 
  • Identify common recruitment errors
  • Question preparation
  • Conducting the interview
  • Case Studies and Practice
  • Interview evaluation

  
Learning Outcomes 

On completion of this programme, you will be able to:

  • plan for effective interviews
  • conduct interviews
  • demonstrate effective questioning and listening skills
  • choose the most suitable applicants
  • utilise the provided interview tool kit.